PRIVACY POLICY

THE CHESS PROJECT (OPC) PRIVATE LIMITED (“Company”, “we”, “us” or “our”) is committed to respecting and protecting the privacy of individuals who visit or use our website and related services.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you access our website, register for an account, explore chess-learning resources, participate in educational activities or communicate with us.

This Policy applies to our website and the services made available through it, including any chess-learning, educational or related features that we introduce from time to time.

Please read this Policy carefully to understand our privacy practices.

The personal information we collect depends on how you interact with our website and which services you use.

3.1 Information You Provide Directly

We may collect the following categories of information when you voluntarily provide them.

A. Account and Registration Information

If account registration is available, we may collect your name, email address, username, password or authentication information, and other details required to create and manage your account.

B. Profile and Learning Information

Where relevant to our chess-learning services, we may collect information such as your preferred learning level, chess experience, learning preferences, course progress, exercise results or other information you choose to provide.

C. Contact and Enquiry Information

When you contact us through email, website forms or other communication channels, we may collect your name, contact details, enquiry and any information included in your message.

D. Educational Participation

If educational activities or other learning features are offered through our website, we may collect information necessary to facilitate participation and understand learning progress.

E. Payment and Transaction Information

Paid courses, subscriptions or other paid services may be introduced in the future. If and when payment facilities become available, we may process relevant order, billing and transaction information.

Any payment information collected will depend on the payment method and service provider used. Where third-party payment processors are engaged, their applicable terms and privacy policies will also apply.

We do not represent that online payment facilities are currently operational merely because this Policy describes their possible future use.

3.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the website's actual configuration. This may include:

We may use such information to operate the website, diagnose errors, maintain security and improve functionality.

3.3 Information Received from Third Parties

If we use third-party service providers to operate our website or deliver particular features, we may receive information necessary for those purposes.

Any third-party data collection or sharing will depend on the services actually implemented and the permissions, notices and legal requirements applicable to the relevant activity.

We may use personal information, where applicable, for the following purposes:

We will not use personal information for purposes materially different from those disclosed to you without providing any additional notice or obtaining consent where required by law.

Our website and chess-learning services may be used by children as well as adults. We recognise the importance of protecting children's personal information.

For the purposes of applicable Indian data protection law, a child is generally an individual who has not completed eighteen years of age.

Where our services involve the processing of children's personal data, we will implement the consent, notice and other safeguards required under applicable law, including applicable requirements relating to verifiable parental or lawful guardian consent.

We will not knowingly process children's personal data in a manner prohibited by applicable law.

Parents or lawful guardians may contact us if they have questions or concerns about a child's personal information or wish to raise a request concerning that information.

We may need to verify the identity and authority of a parent or lawful guardian before acting on a request.

The Company will implement appropriate age-related registration, parental consent and verification procedures before launching or operating features for which such safeguards are legally required.

Our website may use cookies or similar technologies where required for its operation.

Depending on the technologies actually implemented, these may support website functionality, security, user preferences or analysis of website performance.

We have not assumed that any particular analytics, advertising or tracking tool is currently active.

If non-essential cookies or similar technologies are introduced, we will provide appropriate disclosures and obtain consent where required by applicable law.

You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some website features.

We may communicate with you regarding enquiries, services, educational offerings or important website updates.

If we introduce newsletters, promotional campaigns or marketing communications, we will provide the notices, consent mechanisms and opt-out facilities required by applicable law.

You may request that promotional communications cease by following the unsubscribe instructions provided, where available, or by contacting us at business@thechessproject.com.

Opting out of marketing communications will not necessarily stop essential service-related or legally required communications.

We do not disclose personal information indiscriminately. We may share personal information in the following circumstances, subject to applicable law.

A. Service Providers

We may engage third parties for website hosting, technical maintenance, security, communication, customer support or other operational services. Where these providers process personal information on our behalf, we will apply appropriate safeguards as required by law.

B. Payment Service Providers

If online payments are introduced, relevant information may be shared with payment processors to complete transactions, prevent fraud and manage payment-related queries.

C. Legal and Regulatory Requirements

We may disclose information where required by applicable law, a valid court order or a lawful request from an authorised authority.

D. Protection of Rights and Security

We may disclose information where necessary and legally permitted to protect the rights, property, safety or security of the Company, our users or other individuals.

E. Business Transfers

If the Company undergoes a merger, restructuring, acquisition or transfer of business or assets, personal information may be transferred as part of the transaction, subject to applicable law and appropriate safeguards.

F. With Your Consent

We may share information where you have authorised or requested the sharing, or where otherwise permitted by applicable law.

We will not sell personal information in a manner prohibited by applicable law.

Our website may, where applicable, contain links to websites or services operated by third parties.

This Privacy Policy does not govern independent third-party websites or services. We are not responsible for their privacy practices or content.

You should review the relevant third party's privacy policy before providing personal information to it.

We will identify relevant third-party services in our disclosures where required by applicable law.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including the provision of services, account administration, security, dispute resolution and compliance with legal obligations.

The applicable retention period may depend on the nature of the information, the purpose of processing and any statutory retention requirements.

When personal information is no longer required, we will take appropriate steps to delete or anonymise it, subject to applicable law and legitimate retention requirements.

Where legally required, we will provide appropriate information about retention periods or the criteria used to determine them.

We will take reasonable technical and organisational measures, appropriate to the nature of the personal information and the risks involved, to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Depending on our systems and services, these measures may include access controls, restricted access to information, secure hosting and monitoring of security-related activity.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Users should take reasonable precautions to protect their account credentials and notify us if they suspect unauthorised access to their accounts.

In the event of a personal data breach, we will take the measures and provide any notifications required under applicable law.

Some service providers engaged by the Company may process or store information outside India.

Where personal information is transferred or processed across borders, the Company will comply with applicable Indian law and any other data protection requirements that apply to the relevant processing.

Any applicable restrictions, safeguards or government requirements concerning cross-border transfers will be observed.

Subject to applicable law, you may be entitled to exercise rights concerning your personal information, including:

Requests may be subject to identity verification and legal exceptions. We may retain certain information where required by law or where another lawful basis for retention applies.

To exercise a privacy right, please contact us at business@thechessproject.com.

We will process requests in accordance with the procedures and timelines applicable under law.

Where consent is required for processing personal information, we will seek consent through an appropriate mechanism and provide information about the relevant purpose.

Where processing relies on consent, you may withdraw it using the available mechanism or by contacting us.

Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal. It may also affect our ability to provide certain services where the relevant processing is necessary.

For children's personal data, applicable parental or lawful guardian consent requirements will be followed.

We may revise this Privacy Policy to reflect changes in our website, services, business operations, technology or applicable law.

The updated version will be published on our website with a revised “Last Updated” date.

Where required by applicable law, we will provide additional notice or obtain consent before implementing relevant changes.

We encourage users to review this Policy periodically.